The purpose of this qualification is to prepare a learner to function as a General Manager Public Service. A General Manager Public Service promotes administrative efficiency within government departments by rendering managerial services and support aligned to government policies. Typical attributes envisaged upon achievement of the qualification include leadership, strategist and analyst.

A qualified learner will be able to:

·  Implement a departmental strategic plan at unit level.

·  Manage finance and human resources at unit level.

·  Manage information, communication and technology at unit level.


Occupational Certificate: Office Administrator: Public Service Administrator, NQF Level 05, Credits 52

SAQA Qual ID: 91994 QTCO Curr Code: 334102001

Sequential Administrator: administrator@sequentialtraining.com

The Public Service Administrator qualification is a comprehensive program designed to equip learners with the knowledge, skills, and real-world experience necessary to excel in public service roles. This multidimensional course is structured into Knowledge Modules, Practical Skill Modules, and Work Experience Modules, each focusing on critical aspects of public administration and governance.

Knowledge Modules delve into the theoretical framework and essential principles of public service, such as the Batho Pele Principles, understanding government systems, public policies, service delivery, and ethical governance. These modules also cover vital skills in communication, administration, program and project management, as well as financial and supply chain management.

Practical Skill Modules aim to translate theoretical knowledge into actionable skills. Participants will engage in defining service delivery criteria, building partnerships, administering workplace outputs, managing human resources, and overseeing finance and supply chain operations, all tailored to the unique environment of public service.

Work Experience Modules provide a hands-on approach to applying the principles and skills learned in real-world public service settings. This includes implementing the Batho Pele principles, building service delivery partnerships, managing workplace outputs, and applying financial and supply chain principles across various levels of responsibility.

This qualification is not just an academic journey but a transformational experience, designed to prepare dedicated individuals for impactful careers in the public sector. Through this program, learners will develop a robust set of skills and knowledge, underpinned by a strong ethical foundation, to effectively serve and lead within the public domain.